Office 2010 icons are blank

ISSUE:

Some, or all Office icons appear blank


SOLUTION:

- Kill Explorer.exe
- Delete C:\Users\userprof\appdata\local\IconCache.db
- Start Explorer.exe

or run the following from CMD (Administrator)

taskkill /IM explorer.exe /F
CD /d %userprofile%\Appdata\Local
DEL IconCache.db /a

then start explorer.exe via task manager

SFC SCANNOW cannot repair some files

ISSUE:

When running the command sfc /scannow you get the following result:
Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.


SOLUTION:

Run the following command:
dism /online /cleanup-image /restorehealth

Real Player downloader crashes

ISSUE:

Real Player video download plugin crashes when trying to download a video from a site (youtube for example)


SOLUTION:

Run

C:\Program Files\RealNetworks\RealDownloader\recordingmanager.exe

and update the save location in preferences.


tags: windows 8.1, real player, real downloader, internet explorer, faulting module, application crash, recordingmanager, kernelbase.dll