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Saturday 23 November 2013

Intel Management Engine Interface - Service Name Already Exists

ISSUE: 

When installing the Intel Management Engine Interface driver you get the following error:


Windows  found driver software for your device but encountered an error while attempting  to install it.

Intel  Management Engine  Interface

The  name is already in use as wither a service name or a service display  name.


Operating System: Encountered on Windows 7 N


SOLUTION:

1. Delete the following file if it exists: 

c:\windows\system32\drivers\heci.sys

2. copy the following registry modification in a notepad file, save it with a .reg extension and run it as administrator:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MEI]
"Type"=dword:00000001
"Start"=dword:00000004
"ErrorControl"=dword:00000001
"Tag"=dword:00000016
"ImagePath"=hex(2):73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,44,00,\
  52,00,49,00,56,00,45,00,52,00,53,00,5c,00,48,00,45,00,43,00,49,00,2e,00,73,\
  00,79,00,73,00,00,00
"DisplayName"="Intel(R) Management Engine Interface_"
"Group"="Extended Base"


4. The installer might say that the driver is not compatible. Close the installer

5. Go to Device Manager and try to update the driver by choosing "Browse my computer for driver software", then click "browse" and navigate to "Program Files/Intel Desktop Board/open the next folder/HECI/" and choose the driver that appears in that folder.

6. Install that driver. You might get an error that this driver is not compatible but ignore it and proceed to install the driver.

1 comment:

  1. Just a note of thanks for posting this. Kudos.

    ReplyDelete